6 Replies Latest reply on Nov 27, 2017 4:17 AM by adas RSS
    adas Newbie

    Unable To Update Entity

    Unable to save a mashup.

    Sometimes it shows up with error. See screenshot below.

      • Re: Unable To Update Entity
        supandey Collaborator

        Hi Ayanava, which persistence provider are you using for ThingWorx? Do you have multiple users editing same entity? Or may be you have it opened in multiple browsers? Do you see this issue happening only for certain entities like in this case Mashup?

        • Re: Unable To Update Entity
          adas Newbie

          Here you go Sushant. The logs dont really say much other than the same text as mentioned in the error message.

          persistence_provider.png

            • Re: Unable To Update Entity
              supandey Collaborator

              Thank you for confirming this. If there's not much in detail you might want to change the logging level to Debug and try to reproduce the issue and then check if you see more on that.

               

              BTW, do you see this issue with only 1 particular mashup or with all the mashups you are currently working upon? Was this created on this instance or was it imported?

            • Re: Unable To Update Entity
              adas Newbie

              Hi,

              I see this issue with several Mashups.These Mashups were created on this instance.

              Could you also show the steps to set logging level to Debug?

               

              Thanks!