3 Replies Latest reply on Nov 23, 2017 4:08 AM by dupatel RSS
    kvoorhees Newbie

    problem with download of thingworx studio

    After downloading my ThingWorx Studio trial and running setup.exe I get this error message:

    Application download did not succeed. Check your network connection, or contact your system administrator or network service provider

     

    In the log:

    PLATFORM VERSION INFO

    Windows : 10.0.14393.0 (Win32NT)

    Common Language Runtime : 4.0.30319.42000

    System.Deployment.dll : 4.7.2053.0 built by: NET47REL1

    clr.dll : 4.7.2117.0 built by: NET47REL1LAST

    dfdll.dll : 4.7.2053.0 built by: NET47REL1

    dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

     

     

    SOURCES

    Deployment url : https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application

     

     

    ERROR SUMMARY

    Below is a summary of the errors, details of these errors are listed later in the log.

    * Activation of https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application resulted in exception. Following failure messages were detected:

    + Downloading https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application did not succeed.

    + Unable to connect to the remote server

    + No connection could be made because the target machine actively refused it 127.0.0.1:8888

     

     

    COMPONENT STORE TRANSACTION FAILURE SUMMARY

    No transaction error was detected.

     

     

    WARNINGS

    There were no warnings during this operation.

     

     

    OPERATION PROGRESS STATUS

    * [11/22/2017 1:48:05 PM] : Activation of https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application has started.

     

     

    ERROR DETAILS

    Following errors were detected during this operation.

    * [11/22/2017 1:48:06 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)

    - Downloading https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application did not succeed.

    - Source: System.Deployment

    - Stack trace:

    at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

    at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()

    at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)

    at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)

    at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)

    at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)

    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)

    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

    --- End of stack trace from previous location where exception was thrown ---

    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

    at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

    --- Inner Exception ---

    System.Net.WebException

    - Unable to connect to the remote server

    - Source: System

    - Stack trace:

    at System.Net.HttpWebRequest.GetResponse()

    at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

    --- Inner Exception ---

    System.Net.Sockets.SocketException

    - No connection could be made because the target machine actively refused it 127.0.0.1:8888

    - Source: System

    - Stack trace:

    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

    at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

     

     

    COMPONENT STORE TRANSACTION DETAILS

    No transaction information is available.