DatePicker widget language error

[suraj_visvesh]

I have not set language preference for the datepicker widget. By default it should be english, but my widget is a mix of both english and another language. Please refer to the attached screenshots for more information. Any help is greatly appreciated!

[bchaudhary]

Hello @suraj_visvesh ,

Could you pls share the Thingworx version and entities here?  I would like to run test on my instance. Also, If it is older than 9.3 than it might be possible to have some issues. Kindly refer the following article for your reference:

https://www.ptc.com/en/support/article/CS347784

Regards,

Bhawna

[suraj_visvesh]

@bchaudhary , I have imported a custom font into SystemRepository that I use for the project. I have the month and day issues only when I use the custom font. I tested with multiple custom fonts and every font I use produces the same language error. But it works fine with default font families provided by Thingworx. I hope this will help you to troubleshoot! 

Also, my language selection is default.

Thanks,
Suraj

[suraj_visvesh · Accepted solution]

I did set the user language preference to English is User's General Information and the issue is resolved.

Thanks,
Suraj