26 Replies Latest reply on Dec 27, 2016 10:18 AM by polinao RSS
    pjoly Apprentice

    Impossible to send an email to reset password (organization)

    Hello

     

    I have put an organization login page in place.

    It works fine but I wanted to test the "reset password " feature.

     

    I have the email extension installed and configured (I can send email with it, it tested the service)

     

    I used the corresponding thing for

     

    Password Reset Mail Server?

     

     

    But when I try to send the email I have the error

    Internal Error - unable to send email

     

     

    I see nothing wrong  in the logs

     

    In security log it seems OK :

    User [xxxxxx] is a member of [xxxxxx] and has confirmed their personal information - sending reset email

     

     

    Any ideas how to configure it to make it works ?

     

    Thanks

    Regards