26 Replies Latest reply on Dec 27, 2016 10:18 AM by polinao RSS
    pjoly Apprentice

    Impossible to send an email to reset password (organization)



    I have put an organization login page in place.

    It works fine but I wanted to test the "reset password " feature.


    I have the email extension installed and configured (I can send email with it, it tested the service)


    I used the corresponding thing for


    Password Reset Mail Server?



    But when I try to send the email I have the error

    Internal Error - unable to send email



    I see nothing wrong  in the logs


    In security log it seems OK :

    User [xxxxxx] is a member of [xxxxxx] and has confirmed their personal information - sending reset email



    Any ideas how to configure it to make it works ?